Shipping policy
Shipping Policy
At AvocaPaw, we aim to make sure your order is processed and delivered as smoothly as possible.
Order Processing
Orders are typically processed and prepared for shipment within 1–3 business days after payment is successfully completed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when tracking is available.
Shipping Time
Estimated delivery time is approximately 10–20 business days.
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, weather conditions, holidays, or other circumstances outside our control.
Shipping Costs
Shipping fees may apply to your order and are calculated and displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the destination and order details.
Tracking
When tracking information is available, it will be provided by email after your order has been shipped.
Please allow some time for tracking information to become active after the package has been handed over to the shipping carrier.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery timeframe, please contact us at:
Please include your order number so we can help you check the status of your shipment.
Once an order has been shipped, delivery times may be affected by circumstances outside our control, including carrier delays, customs processing, weather conditions, holidays, or incorrect shipping information provided by the customer.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete shipping address provided by the customer, additional shipping costs may apply if the order needs to be reshipped.
Customs and Import Fees
For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.
Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise required by applicable law.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: kivancmustafa234@gmail.com
We are happy to help with any shipping-related questions or concerns.